Issues Viewing This Site From AT&T Networks

For some reason, beginning last night, this site seems to be inaccessible to people connecting from AT&T networks. Nothing changed on this end. I spent time with the host support and verified that it isn’t the host. I can access this site just fine from non-AT&T networks. But when I try to access from my iPhone over 3G, or from my office, which has an AT&T backbone, the site returns a 502 error, or some standard browser error.

I spent additional time with AT&T support today, but they don’t seem to understand the problem. They say it is the host. I explained that the host is perfectly accessible and from the same device so long as I am not connected to an AT&T network. Their bottom line was that there was nothing they could do. As you might imagine, this is very frustrating. The good news is that according to Google Analytics, AT&T network makes up just under 3% of the views on the site, so at worst only about 3% of visitor are affected.

The workaround, for folks trying to access this site from an AT&T network is to use the Tumblr for this site, or the RSS feed for this site. I have no idea when and if this issue will be resolved, but I’ll keep my eye on it. In the meantime, I can see that plenty of people are still able to access the site just fine because my stats for today are mostly normal for a Wednesday.

I apologize for this, but I have no idea how to fix it. I’ve provided the links to alternate feeds for the site, and I’ll monitor the situation. And I did post a message to Twitter so that folks who can’t access the site know what’s going on.

Of course, if you have any suggestions, I’m all ears. Thanks for your understanding.

Published by Jamie Todd Rubin

Jamie Todd Rubin writes fiction and nonfiction for a variety of publications including Analog, Clarkesworld, The Daily Beast, 99U, Daily Science Fiction, Lightspeed, InterGalactic Medicine Show, and several anthologies. He was featured in Lifehacker’s How I Work series. He has been blogging since 2005. By day, he manages software projects and occasionally writes code. He lives in Falls Church, Virginia with his wife and three children. Find him on Twitter at @jamietr.

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