The GoDaddy Outage

As everyone now knows, GoDaddy suffered a major outage yesterday,  which caused this site to be down for four hours.

It wasn’t that big a deal for me. I maintain this site as a labor of love, not as a business, so I didn’t lose any money over the outage. For others, that wasn’t the case. Still, I was surprised by the vitriolic response by many people. Frustration forced people to jump to conclusions that didn’t necessarily have evidence to back them up. For instance, a lot of people blamed Anonymous for the hack. They did this because someone on the Internet with a Twitter handle that had the word “anonymous” in it claimed to be the attacker. With no evidence. It could have been just a person in a room being a dick. Who knows!

What bothered me most about the outage was the barrage of ambulance-chasing hosting companies that came out of the woodwork to kick GoDaddy when they were down. Kind of sad that they would do this, but I think it shows how desperate they are for business–which is probably not a good sign for their future outlook.

I don’t agree with all of GoDaddy’s decisions and positions, but my purpose in switching to them last year was to avoid the maintenance headaches and outages I had with my previous hosting service.  And since I have switched to them from my previous hosting service, I have not had any problems and not had to stress that my site would be down. Yesterday was the first time. And I would point out that GoDaddy advertises 99.9% uptime. Over the course of a year, there are 8,776 hours. A 99.9% uptime means that a service is only unavailable for 8.7 hours for the entire year. GoDaddy was down for 4 hours yesterday so–at least for me–they are still well within their 99.9% uptime threshold.

Published by Jamie Todd Rubin

Jamie Todd Rubin writes fiction and nonfiction for a variety of publications including Analog, Clarkesworld, The Daily Beast, 99U, Daily Science Fiction, Lightspeed, InterGalactic Medicine Show, and several anthologies. He was featured in Lifehacker’s How I Work series. He has been blogging since 2005. By day, he manages software projects and occasionally writes code. He lives in Falls Church, Virginia with his wife and three children. Find him on Twitter at @jamietr.

One reply on “The GoDaddy Outage”

  1. The only irritating part was that with their outage, my email servers were down the entire time and since I use my email for business that really screwed up my ability to communicate with editing clients, etc. But I have never had outage problems with them before either and still consider the switch a good move. They are generally quite reliable.

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