What’s the deal with faxing?

I find it remarkable that businesses can still get away with receiving faxes, but not receiving email with scanned attachments. The former is so incredibly slow, cumbersome and awkward and the latter is so easy and simple that it boggles the mind that scanned email is not de rigueur. We make use of Flexible Spending Accounts (for things like daycare and health care expenses above and beyond what insurance covers) and while the reimbursement system is very quick, it is a pain in the neck to have to print out all of the stuff which I already maintain electronically (forms, receipts, etc.) only to put them back into digital form via fax. But it seems I have only 2 choices. Fax or snail mail.

I faxed in a reimbursement request this morning. The 5-page request took the fax machine several minutes to send through. What is this, the 1990s?