In case you don’t know this, Norm is a High Panjandrum in the company that owns these hotels. When I booked my room, I booked a very nice room, but then Norm stepped in and worked his magic, transforming the room into this amazing suite for 24 hours. It was really incredible and it impressed my parents immensely. (I think they believe that Norm owns the company, despite my continued refrain that he is a mere High Panjandrum.)
Once again, thanks vickyandnorm! You made Rome so much more memorable.
P.S.: We ate dinner last night at Marcello’s, a restaurant recommended by Norm and Vicky, just around the corner from the hotel. It was brilliant!